From registration to payments, betting rules, the app, and security — find detailed answers to everything, all in one place.
To register, you'll need: your full name, an active Bangladeshi mobile number, an email address, and a strong password. The entire process takes just 3 minutes.
You must be at least 18 years old at the time of registration. NID verification may be required for larger withdrawal amounts.
Yes, bcc999Opening an account is completely free. There are no registration fees or monthly charges. You can start betting as soon as you make your first deposit.
Only one account is permitted per mobile number and per person. Creating multiple accounts under the same number is strictly prohibited and may result in all associated accounts being suspended.
Mobile OTP verification is mandatory. Email verification is optional, but completing it makes account recovery much easier. After registration, a verification link will be sent to your email address.
Currently bcc999 Primarily for users in Bangladesh. Registration is open to anyone with an active Bangladeshi mobile number. To find out more, About Us View page.
on the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number, allowing you to set a new password.
Or log in directly with an OTP and change your password from Settings.
Five consecutive incorrect password attempts will lock your account for 30 minutes. Try again after that, or contact Live Chat for a faster resolution.
Wait 1–2 minutes first. If the SMS still hasn't arrived: check your network signal, make sure flight mode is off, and tap the "Resend" button. If the issue persists, let us know via Live Chat.
Yes, you can stay logged in on both mobile and desktop simultaneously using the same account. However, never share your account with anyone else.
Usernames are generally not changeable. However, in special circumstances, you may contact support for consideration. Your mobile number and email can be updated from Settings.
Minimum deposit of just ৳200. Deposits via bKash, Nagad, and Rocket are quick and easy — with no hidden charges.
Withdrawal requests are typically processed within 5–15 minutes sent directly to bKash/Nagad/Rocket. During peak hours, this may take up to 1 hour.
It is recommended to use the same method for both deposits and withdrawals.
Deposits are usually credited instantly. If yours hasn't appeared within 10 minutes, contact Live Chat with your payment reference number and we'll resolve it quickly.
The minimum withdrawal is ৳500. The maximum limit depends on your account's verification level. Higher limits apply to accounts verified with NID.
Bcc999 does not charge any deposit fees. However, your mobile banking provider (bKash/Nagad) may apply their own transaction charges.
The minimum bet in most markets is just ৳10. Limits may vary across different sports and markets. Please check the limits for each market before placing your bet.
Live betting lets you place bets in real time while a match is in progress. Odds shift after every wicket, goal, or point, so quick decision-making is essential — odds may change between the time you place and the time your bet is submitted.
If a match is cancelled or abandoned, all bets are automatically refunded — funds typically return to your wallet within 1–2 hours.
An accumulator combines multiple bets into one. If all selections win, the odds multiply for a much bigger payout — but if even one loses, the entire bet is lost, making it a higher-risk option.
Cash out is available on selected markets, letting you withdraw part or all of your stake before the bet settles. It's a great way to manage your risk.
After logging in, go to My Account → Betting History to view all your bets, results, and win/loss records.
Your welcome bonus is added automatically when you make your first deposit after registration. The bonus amount and terms depend on the current offer. on the promotions page View details.
No. To withdraw bonus funds, you must first complete a specified wagering requirement — typically 10–30 times the bonus amount before withdrawal is allowed.
When someone registers using your referral code and makes their first deposit, you'll receive a referral bonus. The bonus amount depends on the current offer.
Regular members receive weekly cashback offers. Typically, a portion of losses from settled bets is returned to you. on the promotions page Check the latest offers.
Most bonuses are valid for 7–30 days. Any unused bonus will expire at the end of this period. You can check the validity of each bonus in the Bonus section of your account.
our App page Download directly from the official site. Available for both Android and iOS. Do not download the app from any source other than the official website.
Yes. Live betting, deposits, withdrawals, and bonuses — everything available on the website is also accessible through the app. You'll also get live score notifications and faster loading as added perks.
No — you can log in to the app using the same account credentials as the website. One account gives you access everywhere.
Some features may not function correctly on older versions. For the best experience, always use the latest version of the app. The app will automatically send you update notifications.
Yes. All logins and data transfers are protected by 256-bit SSL encryption. Additional security layers include OTP verification and device tracking.
Change your password immediately and notify our support team via live chat. We will temporarily lock your account and launch an investigation.
No. Your personal information is strictly protected and is never shared with third parties. For more details, please see our Privacy Policy Read.
Go to Account Settings → Security → Two-Factor Authentication to enable it. An OTP will be sent to your mobile on every login, keeping your account significantly more secure.
Go to Account Settings → Responsible Gaming to set daily, weekly, or monthly betting and deposit limits. Learn more on the Responsible Gaming page View.
Request self-exclusion from Settings or via live chat. Choose a period ranging from 3 months to 5 years. Your account will be completely suspended for the duration.
Type "Responsible Gaming" in Live Chat to be connected with our specialist team. Help is completely confidential and free of charge. on the Responsible Gaming page More information available.
Can't find the answer you're looking for? Contact us via Live Chat — support is available in Bangla, 24/7, with an average response time of just 2 minutes.
The bcc999 support team is always here for you — in Bangla, fast, and completely free of charge.
The fastest way to get help. Chat with us directly in Bangla.
For complex issues, write to us by email with full details. You'll receive a prompt response.
Find 75+ FAQs, guides, and video tutorials here.
bcc999 A trusted name in online betting in Bangladesh. Explore 150+ betting markets across cricket, football, kabaddi, and dozens more sports. Our goal is to provide every bettor in Bangladesh with a safe, transparent, and enjoyable betting experience.
Our FAQ page is built around real questions and issues. Every day, our support team answers thousands of queries from members — this comprehensive FAQ is drawn directly from that experience.
We never compromise on security. Your account and funds are protected by three layers of defence: 256-bit SSL encryption, OTP verification, and suspicious activity tracking.
We support Bangladesh's most popular mobile banking methods — bKash, Nagad, and Rocket — directly on our platform. From a minimum deposit of ৳200 to withdrawals in as little as 5 minutes, it's a convenience no other platform in Bangladesh can match.
Responsible gaming is our core commitment. With betting limits, cool-off breaks, self-exclusion, and free support, we strive to ensure that betting stays fun for everyone — never an addiction.
bcc999— Register today and experience the best betting platform in Bangladesh for yourself.